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Grievance Redressal

 

In case of any complaint/grievance, the applicant/borrower may contact the corporate office: 

 

Complaint Redressal Unit

Name: Sunita Sahney
Designation: Executive Director & Nodal Officer Contact Number: 0141-4104681 
Email: sunita@finova.in Website: www.finova.in 

Address:

Finova Capital Pvt ltd
702,7TH Floor,Unique Aspire,Amrapali Marg,
Vaishali Nagar,Jaipur-302021 (Rajasthan)

If the complaint/grievance is not resolved within a period of one month, the applicant /borrower may appeal to the Officer-in- Charge of the Regional Office of the Reserve Bank of India at the following address:

Officer-in-Charge of DNBS
Reserve Bank of India
Department of Non-Banking Supervision
Regional office,Rambagh,JaipurRajasthan-302015


We shall respond to you within 15 days from the date of our receiving your complaint. Kindly note that in case we do not receive revert from you within eight weeks from the date of your receipt of our response we will treat your complaint as closed.