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1.

Interest Rate Policy

2.

Ombudsman Scheme for NBFC, 2018

3.

Policy on Moratorium Term Loan-COVID 19

4.

Privacy Policy

5.

Policy on prevention of Sexual Harassment

6.

Policy on Preservation of Documents

7.

Fair Practice Code_English

8.

Fair Practice Code_Vernacular

9.

Anti Bribery and Anti Corruption Policy

10.

Code of Conduct for Fair Disclosure of UPSI

11.

KYC & AML Policy

12.

Policy on Related Party Transactions

13.

Resolution Framework 2.0_MSME

14.

Resolution Framework 2.0_Individuals & small borrowers

15.

Corporate Governance Guidelines

16.

Policy on Appointment and Fit & Proper Criteria for Directors

17.

Poilicy on Appointment of Statutory Auditor

18.

Reserve Bank - Integrated Ombudsman Scheme, 2021

19.

Salient-features-of-Integrated-Ombudsman-Scheme-21

20.

Gradation of Interest Rate

21.

Guidelines on Classification as Special Mention Account (SMA) and Non-Performing Asset (NPA)

22.

Vigil Mechanism

23.

GRM all States_English

24.

GRM all States_Hindi

25.

Corporate Social Responsibility Policy